Accessibility Statement

Last Updated: July 24, 2026

Double Bridges Health & Wellness is committed to making its website, information, and services accessible to people with disabilities. We want every visitor to be able to learn about our services, understand their care options, and contact our practice as independently and comfortably as possible.

Our Accessibility Goal

We are working to design and maintain this website with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as our guiding standard.

WCAG provides recommendations for making digital content more accessible to people with visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

This statement expresses our accessibility goal and ongoing efforts. It should not be interpreted as a representation that every page or feature has been independently audited or fully conforms to every WCAG 2.2 Level AA success criterion.

Used the Accessibility Wizard to find and fix potential accessibility issues
Set the language of the site
Set the content order of the site’s pages
Defined clear heading structures on all of the site’s pages
Added alternative text to images
Implemented color combinations that meet the required color contrast
Reduced the use of motion on the site
Ensured all videos, audio, and files on the site are accessible

Our Accessibility Efforts

As part of our continuing accessibility efforts, we seek to provide:

Clear and consistent page organization
Descriptive headings and labels
Readable text and sufficient color contrast
Alternative text for meaningful images
Keyboard-accessible navigation and controls
Clearly identified links and buttons
Form fields with understandable labels and instructions
Visible keyboard focus indicators
Content that remains usable when text is enlarged
Descriptive page titles
Limited unnecessary animation or motion
Captions or transcripts for important audio and video content when reasonably available
Documents and downloadable materials in accessible formats when reasonably possible

We periodically review the website and may make updates as accessibility standards, technologies, and website content evolve.

Compatibility With Assistive Technology

This website is intended to support current versions of commonly used:

Web browsers
Computer and mobile operating systems
Screen readers
Screen magnification software
Speech-recognition software
Keyboard navigation tools
Other assistive technologies

Accessibility may vary depending on the combination of browser, operating system, device, assistive technology, and individual settings being used.

For the best experience, we recommend using current versions of your browser, operating system, and assistive technology.

Known Limitations

Although we are working to improve accessibility, some content or features may not yet provide an ideal experience for every visitor. Possible limitations may include:

Older documents or downloadable files
Videos without complete captions or transcripts
Third-party scheduling or payment features
Embedded maps, social-media feeds, or external content
Content or controls supplied by third-party platforms
Newly added content that has not yet completed an accessibility review

Third-party services are controlled by their respective providers, and Double Bridges Health & Wellness may have limited ability to change their accessibility features. However, we will make reasonable efforts to help you access the related information or service in another way.

Alternative Access and Assistance

If you have difficulty accessing any part of this website, please contact us. We will make reasonable efforts to provide the information, document, or service through an accessible alternative.

Depending on your needs, an alternative may include:

Providing information by telephone
Sending information in a different electronic format
Assisting with appointment scheduling
Reading or explaining website content
Providing a reasonable communication accommodation
Identifying another way to access a third-party feature

Requesting accessibility assistance will not affect your eligibility to receive care.

Reporting an Accessibility Problem

We welcome feedback about the accessibility of this website.

When reporting a problem, please provide as much of the following information as you are comfortable sharing:

The page address or name of the content
A brief description of the difficulty
The browser and device you were using
The assistive technology being used, if applicable
The best way to contact you
The format or accommodation that would help you

You are not required to disclose a diagnosis or detailed medical information when requesting website accessibility assistance.

Contact Us

To report an accessibility concern or request assistance, contact:

Double Bridges Health & Wellness
6207 Lee Highway, Suite 117
Chattanooga, TN 37421
Phone: (423) 617-0985
Email: noel.lawson@doublebridgeswellness.com

We will review accessibility requests and respond as promptly as reasonably possible.

Physical and Communication Accommodations

Website accessibility is separate from accessibility at an office location or during a mobile appointment.

If you need a physical, communication, sensory, or other reasonable accommodation for an appointment, please contact the practice before your visit when possible. We will discuss your needs and available accommodation options with you.

Ongoing Commitment

Accessibility is an ongoing process. Double Bridges Health & Wellness will continue working to identify barriers and improve access as the website, services, and applicable accessibility guidance evolve.

The U.S. Department of Justice explains that businesses open to the public, including medical offices, must provide people with disabilities equal access to the services they offer, including services offered online. ADA.gov Web Accessibility Guidance