Terms & Conditions

Effective Date: July 24, 2026

Welcome to the website of Double Bridges Health & Wellness. These Terms & Conditions govern your access to and use of this website, including its content, forms, scheduling links, and other online features.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, please do not use the website.

1. About Double Bridges Health & Wellness

Double Bridges Health & Wellness provides personalized healthcare services that may include functional medicine, peptide therapy, orthopedic healing, health optimization, and mobile or in-office concierge care.

Double Bridges Health & Wellness may be contacted at:

Double Bridges Health & Wellness
6207 Lee Highway, Suite 117
Chattanooga, TN 37421
Phone: (423) 617-0985
Email: noel.lawson@doublebridgeswellness.com

2. Website Information Is Not Medical Advice

The information provided on this website is intended for general educational and informational purposes only. It is not a substitute for:

An evaluation by a qualified healthcare professional
Individualized medical advice
Diagnosis or treatment
Emergency medical care
An established patient-provider relationship

Health information is highly individualized. Do not begin, discontinue, or change any medication, supplement, therapy, diet, or treatment plan based solely on information found on this website.

A patient-provider relationship is established only after Double Bridges Health & Wellness has accepted you as a patient and all required intake documents, consents, and clinical agreements have been completed.

3. Medical Emergencies

This website, its contact forms, email addresses, and scheduling features are not intended for emergencies or urgent medical concerns.

If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency department immediately.

Do not use the website, email, social media, or a general contact form to communicate urgent symptoms or time-sensitive medical information.

4. Eligibility and Appropriate Use

This website is intended for adults who are at least 18 years old. By using the website, you represent that you are legally able to agree to these Terms & Conditions.

You agree not to:

Use the website for unlawful, fraudulent, or harmful purposes
Attempt to gain unauthorized access to the website or its systems
Introduce viruses, malicious code, or other disruptive technology
Interfere with the website’s operation or security
Copy, scrape, reproduce, or commercially exploit website content without permission
Submit false, misleading, abusive, or impersonated information
Use the website to obtain care, medication, or treatment through misrepresentation

5. Scheduling and Initial Calls

Submitting a form or scheduling a Needs & Expectations Call does not guarantee acceptance as a patient, establish a patient-provider relationship, or guarantee that a particular service or treatment will be offered.

Double Bridges Health & Wellness may determine that its services are not appropriate for a person’s needs and may recommend another provider or level of care.

Appointment availability, locations, service areas, and treatment options may change.

6. Healthcare Services and Treatment Decisions

All healthcare services are subject to an individualized evaluation, medical history review, clinical judgment, applicable laws, and informed consent.

Descriptions of treatments, therapies, potential benefits, or common reasons patients seek care do not constitute:

A promise that a treatment will be appropriate for you
A guarantee of a particular result
A representation that every patient will experience the same benefits
A substitute for discussing potential risks, limitations, and alternatives with a qualified provider

Results vary based on factors including health history, diagnosis, adherence to treatment, lifestyle, medications, and individual response.

Double Bridges Health & Wellness reserves the right to decline, modify, pause, or discontinue a proposed treatment when clinically appropriate or legally required.

7. Peptide and Other Specialized Therapies

Information about peptide therapies or other specialized treatments is provided for general educational purposes. The availability, regulatory status, clinical use, sourcing, and appropriateness of a particular therapy may vary.

No peptide, medication, supplement, or other treatment is prescribed or recommended through the website alone. Treatment decisions require an appropriate clinical evaluation and any required informed consent.

8. Fees, Payments, Cancellations, and Refunds

Fees, payment requirements, cancellation terms, refund eligibility, and other financial policies applicable to healthcare services will be disclosed through the practice’s current patient or service agreements.

Unless expressly stated otherwise:

Scheduling a call does not guarantee the price or availability of a service.
Fees may change as services and operating costs change.
Payment may be required before or at the time services are provided.
Products, medications, laboratory services, supplements, or third-party services may be billed separately.
Healthcare services are subject to the financial and cancellation policies accepted by the patient.

If these Terms conflict with a signed patient agreement or financial policy regarding healthcare services, the signed agreement or policy will control.

9. Insurance and Reimbursement

Unless otherwise expressly stated, users should not assume that services will be covered or reimbursed by an insurance plan.

Patients are responsible for confirming their benefits and understanding any requirements imposed by their insurer. Double Bridges Health & Wellness does not guarantee that an insurer, health plan, health savings account, or flexible spending account will reimburse any service, product, laboratory test, medication, or treatment.

10. Communications and Electronic Forms

When you submit information through a website form, email, telephone number, or scheduling system, you authorize Double Bridges Health & Wellness to respond using the contact information you provide.

Standard email, SMS, and general website forms may not always be appropriate for sensitive medical information. Do not send detailed medical information through a general contact form unless specifically instructed to do so through an approved system.

Electronic communications may be delayed, misdirected, intercepted, or accessed by another person with access to your device or account. You are responsible for keeping your contact information current and securing your devices and accounts.

11. Privacy and Health Information

Use of this website is also subject to the Double Bridges Health & Wellness Privacy Policy.

If you become a patient, the use and disclosure of protected health information may also be governed by the practice’s Notice of Privacy Practices and applicable healthcare privacy laws. The website Privacy Policy and Notice of Privacy Practices serve different purposes and should be reviewed separately.

12. Accuracy of Information

Double Bridges Health & Wellness makes reasonable efforts to keep website information accurate and current. However, healthcare information, services, personnel, availability, pricing, regulations, and treatment options may change.

The practice does not warrant that all website content will always be complete, current, or free from typographical or technical errors. Double Bridges Health & Wellness may correct, update, remove, or revise content at any time without notice.

13. Intellectual Property

Unless otherwise stated, the website and its original content—including text, graphics, branding, photographs, videos, downloads, page designs, and educational materials—are owned by or licensed to Double Bridges Health & Wellness and are protected by applicable intellectual-property laws.

You may view and print reasonable portions of the website for personal, noncommercial use. You may not reproduce, modify, distribute, publish, sell, license, or commercially use website content without prior written permission.

14. Third-Party Websites and Services

The website may contain links to third-party websites, laboratories, scheduling platforms, payment processors, pharmacies, social-media platforms, or other services.

These third parties operate independently and may have their own terms and privacy practices. A link does not necessarily constitute an endorsement or guarantee. Double Bridges Health & Wellness is not responsible for the availability, security, accuracy, policies, products, or conduct of third-party services.

15. Testimonials and Educational Examples

Testimonials, reviews, case discussions, and examples represent individual experiences. They do not guarantee that another patient will receive the same or similar results.

Any hypothetical or educational examples are provided for illustration and should not be interpreted as individualized medical advice.

16. Website Availability and Disclaimer of Warranties

The website is provided on an “as is” and “as available” basis to the extent permitted by law.

Double Bridges Health & Wellness does not guarantee that the website will:

Operate without interruption
Be free from errors or harmful components
Be compatible with every device or browser
Always contain complete or current information
Prevent every unauthorized access or cybersecurity incident

The practice may restrict, suspend, modify, or discontinue any portion of the website without notice.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Double Bridges Health & Wellness and its owners, providers, employees, contractors, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of, inability to use, or reliance on this website.

Nothing in these Terms is intended to waive any right or liability that cannot legally be waived under applicable law. These limitations apply to website use and do not replace or modify the legal standards applicable to professional healthcare services.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Double Bridges Health & Wellness and its owners, providers, employees, contractors, and representatives from claims, losses, or expenses arising from:

Your unlawful or unauthorized use of the website
Your violation of these Terms
Information you knowingly submit falsely or fraudulently
Your infringement of another person’s rights

19. Governing Law and Venue

These Terms & Conditions are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles.

Any legal action concerning these Terms or use of the website must be brought in a court of competent jurisdiction located in Hamilton County, Tennessee, unless applicable law requires otherwise.

20. Changes to These Terms

Double Bridges Health & Wellness may revise these Terms & Conditions periodically. Updated Terms will be posted on this page with a revised effective date.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

21. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect. The invalid provision will be interpreted or modified only to the extent necessary to make it enforceable when legally permitted.

22. Entire Agreement

These Terms, together with the website Privacy Policy and any other policies expressly incorporated here, constitute the agreement governing use of the website.

Separate patient agreements, informed-consent documents, financial policies, and the Notice of Privacy Practices govern clinical care. If a website term conflicts with a signed clinical agreement concerning healthcare services, the signed clinical agreement will control.

23. Contact Us

Questions about these Terms & Conditions may be directed to: